Below is a post that explains the revised process for dealing with a short sale with Bank of America.  Hopefully this new process will get things done faster.

Homeowners:

New offers must be entered through our new system www.equator.com. The homeowner/seller will need to initiate the process. All they need is their account number and the agents email. Customers log in enter their account number and enter agents email information and then an email is sent to the agent advising to log in and upload the offer. All new offers are maintained on the www.equator.com web site. Our customer service division, 866 880 1232, for further assist. Below are 2 web sites that can further assist you with our new system.

http://shortsale.bankofamerica.com  or http://www.bankofamerica.com/shortsale